Independent Maintenance

We represent 80% of the backend support for the top network maintenance providers. By using Arch, you're coming to the source of network maintenance support. Independent contract support from Arch gives you:

• Coverage for EOL/EOS hardware
• Simplified coterminous contracts
• Streamlined access to CCNA – CCIE/JNCIA-JNCIE technicians
• Efficient tier assignment and tier skipping to avoid steps you’ve already done
• Guaranteed maintenance costs that do not increase
• Insider knowledge of OEM support vehicles, terms, conditions, and FUD

Our roots as a backend network maintenance support provider to the OEMs provided a foundation for the highest levels of support. Our quality, both in customer service and maintenance support, is unmatched in the industry.

Future-Ready Assessment

Not sure about Independent Maintenance yet? What if you could consolidate all of your current OEM contracts into one comprehensive OEM support agreement at a minimum 10% cost reduction? No change in vendor, discount, or SLA. What would that mean to your IT teams and your budget? What would that mean to your business?

Our Future-Ready Assessment process evaluates your current SLAs, your hardware, and your business needs to:

• Identify coverage gaps and network risks
• Expose network over coverage (and overspending)
• Discover ways to improve your coverage while simultaneously reducing spend

Get ready to understand your network maintenance like never before and transform your network maintenance support experience.